When trying to update Quickmap data, you may get this error: Skipping database upgrade – already applied (version checks) This is because you are trying to install data that is already installed. This might happen if your data is stored Continue reading Skipping Database Upgrade – Already Applied (Version Checks)
We’ve made several improvements to Prover and Premise to give you more control and flexibility with your data. Here’s what’s new: Prover and Premise Enhancements Improved Data Exporting Aerial export: When Aerials are enabled, your DXF export will now include a Continue reading May 2025 Update
When trying to register Quickmap, you may get this error: Unable to connect to the remote server This means that there’s something blocking the connection between your PC and the Registration service. Typically this will be the firewall component of Continue reading Unable To Connect To The Remote Server
If you are unable to open survey plans in Quickmap and are getting this error: Windows cannot find ‘C:\Users\username\AppData\Local\Temp\PlanImageCache\filename.PNG’. Make sure your typed the name correctly, and try again. This might be due to permission problems on your computer or Continue reading Unable To Open Survey Plans
Happy New Year! We hope you had a wonderful holiday season and are feeling refreshed for 2025. Our team at Custom Software has hit the ground running, bringing some exciting updates and improvements, with much more to come this year. Continue reading What’s New This Month
Document ordering fees are changing on the 3rd of February 2025. This is as a result of LINZ increasing their fees, which unfortunately we have to pass on. As of the 3rd of February, document ordering pricing will increase by Continue reading Document Ordering Fees Are Changing
Thank you for your continued support throughout the year. As the holiday season approaches, we want to inform you about our Christmas period operating hours. We wish you a joyous and peaceful holiday season and a prosperous New Year ahead. Continue reading Open Hours Over Christmas 2024
Sometimes Google Street View will not load and just displays a black screen. When Google Street View displays a blank page, it means that Google don’t have any photographic imagery for that street (or that part of the street). It Continue reading Black Screen On Google Street View
If you find that building outlines aren’t displayed after downloading and installing the Building Outlines expansion pack, this is because of your layer settings. The easiest way to fix this is to shut down Quickmap then copy Quickmap.mdb from another Continue reading Building Outlines Not Showing After Download And Install
When trying to download Quickmap data, such as Building Outlines, Schools or Placenames, you may get this error: Web Browser Unable to download QExpansionPack.exe from downloads.quickmap.co.nz. Unable to open this Internet site. The requested site is either unavailable or cannot Continue reading Unable To Download QExpansionPack.exe
