When trying to update the Quickmap data using the Quickmap Data Download Manager, you may get a failed download, with this error:
xxx files available for download:
xxx.zip Size=xxx, Hash=xxx
Attempting download using Background Intelligent Transfer Service (BITS)…
Error during download
Data updates were unsuccessful.
This is because BITS is being blocked by your firewall.
- Sophos XG firewall users may need to specify the FQDN in the firewall rules, instead of using the IP address.
- Palo Alto firewall users may need to enable the HTTP Range protocol option.