When trying to register Quickmap, you may get this error:

Unable to connect to the remote server

This means that there’s something blocking the connection between your PC and the Registration service. Typically this will be the firewall component of the antivirus (especially Norton), but could be due to any intermediate network component, such as a firewall on a router.

To fix this, please ensure that application layer security (such as Norton Firewall or Norton Antivirus) isn’t blocking the Quickmap application and that the ports used by Quickmap aren’t blocked from the computer to the internet.